ACCEPTABLE USE POLICY (AUP)

No EGIHosting.com customer shall:

• Do anything illegal or anything that adversely affects EGIHosting.com’s legal interests.

The following list is non-exclusive, and should not be considered a license to commit other illegal activities not specified below. All illegal activity is prohibited, and EGIHosting.com will cooperate fully with any law enforcement officials and/or agencies investigating and/or prosecuting such activities.

• Cracking/Hacking – attempts to access accounts or systems other than the user’s own accounts or systems or an account or system that the user has been explicitly authorized to access is illegal under federal and state law.
• Child pornography – as defined by U.S. law. This is strictly prohibited and dealt with quickly and harshly.
• Interstate gambling – because Internet traffic generally ignores state and country boundaries, any Internet based gambling site is restricted by Federal Inter-state gambling regulations.
• Pyramid schemes or fraud – are illegal under a number of Federal, State and Local laws.
• Host any website that infringes on the Copyright of others.
• Install and use any unlicensed software on any EGI service.
• Host, install, transmit or distribute hacked or illegal software, warez items, hacking tools, copyrighted materials.
• Use any EGI service for sending unsolicited email or SPAM
• Theft of services – attempts to utilize services that are not contracted for is considered theft and will be dealt with as such.
• Harassment – use of EGIHosting.com’s network to harass or threaten (in the legal sense of those terms) any other person is prohibited.
• Do anything that threatens the integrity of EGIHosting.com’s network or the utilization thereof by other persons.
• Denial of Service (DOS) attacks – no customer will commit a DOS attack against any EGIHosting.com customer’s host, or any other host on the Internet. Similarly, no EGIHosting.com customer will willfully or negligently allow incitement of others to attack any host on EGIHosting.com’s network, or any other host on the Internet. Any customer who is being DoS/DDOs or is DoS/DDOsing from the EGI network will be subject to a $200 admin fee and possible account termination.

SOFTWARE 

All software installed by the Customer on any EGI service will be fully licensed software. Customers may not install any software Customer does not have the proper license for, any cracked or hacked software installations are strictly forbidden.

RBL

No customer shall do anything that could get any portion of EGIHosting.com’s IP space put on the RBL (Realtime Black List) as maintained by Trend Micro ( http://www.mail-abuse.com ) or other similar organizations, or perform activities that would cause portions of the Internet to refuse to route traffic to any portion of EGIHosting.com”s IP space. Any customer who gets IP space listed on any SBL listing or Blacklist may be subjected to a $200 listing removal fee and possible account termination.

No customer shall perform actions that cause unusual load on EGIHosting.com servers (for example, mail servers, web servers, usenet servers, name servers, etc.), that cause slowness or denial of service to other EGIHosting.com customers.

No customer shall do anything that threatens the Internet or any other network.

No customer shall take actions that cause any portion of the Internet, or the Internet as a whole, to become unusable to any other portion of the Internet, or the Internet as a whole.

No customer shall take actions that degrade the usefulness of the Internet, or any portion of the Internet, either through network degradation, flooding of usenet or email or so on.

Spam – No customer shall send unsolicited commercial email, unsolicited mass mailings, spam or flood usenet newsgroups, or anything of that sort. If you have questions about what is allowed and what is not, please refer to http://spam.abuse.net, and/or email support@egihosting.com for clarification.

No spam may originate from EGIHosting.com IP space.

No spam may advertise sites or services located on EGIHosting.com IP space (even if the spam originates elsewhere).

No EGIHosting.com customer shall use third party mail servers to relay spam. This is considered a DOS attack on the third party and will be treated as such.

Use of EGIHosting.com’s facilities to provide software or lists for mass mailing unsolicited email is prohibited.

Furthermore, all EGIHosting.com customers must:

Maintain and enforce on their clients an AUP similar in scope and intent to this document.
abuse@yourdomain.com
postmaster@yourdomain.com

Maintain a policy requiring proper “From” and/or “Reply-To” headers for email and usenet postings.

Maintain proper security on their mail server, to prevent the mail server from being used as a “spam amplifier” by third parties. Servers must restrict “email relaying.” This is not applicable to customers who do not maintain a mail server.

TERMINATION

EGIHosting.com reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Acceptable Use Policy. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at EGIHosting.com’s sole discretion.

For further explanation of any portion of this document, and the terms set herein, or to determine whether your intended activities are permissible under the terms of this document, contact us at sales@egihosting.com.